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Sometimes they get very busy, so rather than sit on hold, I use the option to have them call me when an agent is available. If you can't access your software on your old computer, just give Silhouette a call at 1-80 or email them at explain the situation, and they will reset your installs. Your "remaining installs" will be reset and you can now use that license key when you install the upgrade on your new computer. So what happens when your "Remaining Installs" number is zero? Before you donate, trash, or otherwise retire your old computer, open your Silhouette software one last time and click on "Help". (You will need your upgrade serial number when you reinstall, so write it down or leave the window open on your computer.)
#Deactivate silhouette connect serial serial numbers#
Scroll down, and you will find your serial numbers as well as how many installs you have left for each type of upgrade you have. How do you know how many installs you have left? Log into your account at and click on "My Account". i switch off and on many times and after 3 ou 4 switchs, its ok. You will get an error message when you try to upgrade on any additional new computer because you have no more installs left. Im trying to connect my Silhouette Cameo to my computer but no matter what USB port I. When you search for Silhouette Connect Serial for example, you may find the word 'serial' amongst the results. A serial can also be referred to as a 'CD Key'. The installation often requires the user to enter a valid serial number to proceed.
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So, say you had your software on 2 computers and you had to replace one - you've used up all 3 of your installs. All retail software uses a serial number or key of some form. When you purchase a Designer Edition or other upgrade for your Studio software, you can install it on up to 3 computers. Don't you feel like this guy when you try to upgrade your Silhouette Studio software and you get one of the above messages? Frustrating, isn't it? Here's are a few tips that will save you some angst when reinstalling your software on a new computer.